Terms & Conditions

Effective Date: 09/18/2025

Welcome to Giela Goats & Groves! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

Use of Website

You agree to use this website lawfully and respectfully. You may not use our products or services for any illegal or unauthorized purpose. Harassment, data scraping, or any misuse of our content is strictly prohibited.

Product Information

All products are handmade in small batches using high-quality natural ingredients. We provide full ingredient lists on each product page. It is your responsibility to review these ingredients for potential allergens before purchase.

We make no medical claims—our products are not intended to diagnose, treat, cure, or prevent any disease.

Orders & Payments

All prices are listed in USD. We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions.

Shipping

We ship orders within the posted processing time. Once shipped, delivery is the responsibility of the carrier. We are not liable for lost, delayed, or stolen packages. Please double-check your address before finalizing your order.

Refunds & Returns

Due to the personal nature of our products, we do not accept returns or offer refunds on any product that has been opened, used, or tampered with. If your order arrives damaged or incorrect, contact us within 7 days of delivery with photo evidence and your order number.

Privacy

Your privacy is important to us. We do not sell your information. Any data collected is used solely to process your order and provide a better shopping experience.

Limitation of Liability

Giela Goats & Groves is not liable for any reactions, injuries, or losses resulting from the use or misuse of our products. Always perform a patch test and consult your healthcare provider if you have concerns.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept those changes.